Hii77 Privacy Policy — How Your Information Is Protected

1 Introduction

Hii77 (referred to as "we", "the platform", or "hii77") takes your privacy seriously. This Privacy Policy explains how hii77 collects, uses, stores, and protects your personal information.

By accessing our site or creating an account, you are considered to have accepted this Privacy Policy. Please read the full policy carefully before using the platform. If you have any questions, our support team is always ready to help.

Hii77's Privacy Policy is built in accordance with international data protection regulations and applicable local laws. We believe transparency is the foundation of trust.

2 What Information We Collect

Hii77 only collects information that is genuinely necessary to provide our services, maintain security, and meet legal obligations. The types of information we collect are described below:

Providing accurate information at registration is mandatory. Incorrect or false details will prevent account verification from being completed and may result in withdrawal holds.

3 Data Usage

Hii77 uses your personal information for the following purposes:

• Creating and managing your account, and ensuring login security.
• Processing all financial transactions, including deposits and withdrawals.
• Completing KYC (Know Your Customer) verification — a mandatory legal requirement.
• Enhancing the gaming experience and delivering personalized offers.
• Preventing fraudulent activity and money laundering.
• Responsible Gaming monitoring — detecting signs of excessive gaming behavior.
• Sending promotional offers, bonuses, and important updates.
• Fulfilling legal obligations and meeting regulatory requirements.

You can opt out of promotional messages at any time — through Account Settings or by contacting our support team. Essential account-related communications will always be sent regardless.

4 Data Retention & Duration

Hii77 retains your information only for as long as necessary. All data is kept while your account remains active. After account closure, certain information may be retained for a defined period to meet legal obligations.

• Financial transaction records: minimum 5 years (legal obligation).
• KYC documents: up to 5 years after account closure.
• Gaming logs: up to 3 years.
• Technical logs (IP, device): 12 months.
• Marketing preferences: deleted upon opt-out.

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

5 Information Sharing

Hii77 never sells your personal information to third parties. However, certain information may be shared in the following limited circumstances:

• Payment Processors: To process transactions with Mobile Banking, Nagad, Rocket, and bank accounts.
• Game Provider: Minimal information required to operate the games.
• KYC Partner: Identity verification service providers.
• Legal Authorities: When required by a court order or other legal obligation.
• Regulatory Authority: To meet licensing authority requirements.

We have strict data protection agreements in place with all third-party partners. They may only use data for the specified purpose and are not permitted to pass it on to any other party under any circumstances.

6 Cookies Policy

Hii77 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve site functionality.

• Essential Cookies: Maintaining login sessions and security — these cannot be disabled.
• Performance Cookies: Analyzing which sections of the site receive the most traffic.
• Functionality Cookies: Remembering language and preference settings.
• Marketing Cookies: Showing relevant promotions — you may opt out at any time.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some site features to not function properly.

7 Your Rights

As a hii77 member, you have the following rights over your personal information:

• Right to Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate information.
• Right to Erasure: Request for data deletion under certain conditions.
• Right to Restrict Processing: Request to restrict processing to specific purposes.
• Data Portability: The right to receive your information in a structured format.
• Right to Object: Right to opt out of marketing communications.

To exercise any of these rights, please contact the hii77 support team. We will respond to your request within 30 business days. Please note that certain information may not be eligible for deletion due to legal obligations.

8 Security Measures

Hii77 uses industry-standard security measures to protect your information:

• 256-bit SSL/TLS encryption — applied to all data transmissions.
• Sensitive information stored with AES-256 encryption.
• Two-Factor Authentication (2FA) support.
• Automated suspicious activity detection system.
• Regular third-party security audits.
• Restricted staff access — only authorized personnel can view your data.

That said, no internet environment is 100% secure. We strongly recommend using a strong password and keeping 2FA enabled. If you notice anything suspicious, contact our support team immediately.

9 Minor Protection

Hii77 strictly prohibits anyone under 18 from creating an account or using the platform. We do not knowingly collect any information from minors.

If we become aware that a minor has created an account, that account will be immediately closed and all associated data will be securely deleted. If a parent or guardian believes their child is using this platform, please notify our support team right away.

10 Policy Changes

Hii77 may update this Privacy Policy from time to time. For any significant changes, we will notify you in advance via your registered email or a platform notification.

Continued use of the platform after any changes constitutes acceptance of the updated policy. We recommend visiting this page regularly. The date of the latest update is always shown at the top of the page.

11 Contact

For any questions, complaints, or requests regarding this Privacy Policy, please contact our Data Protection team:

• Email: [email protected]
• Live Chat: Available 24/7 on the platform
• Response Time: Within 24–48 hours

We take your concerns seriously and always aim to resolve them as quickly as possible.